All orders are processed and dispatched within 24 hours (excluding weekends and public holidays).
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking details.
We offer free standard shipping on all New Zealand orders, with no minimum spend required.
Shipping zones are calculated automatically at checkout based on your delivery address.
Standard Shipping (Australia)
Estimated delivery time is 7–14 business days, depending on destination and customs clearance.
We do not accept returns for change of mind.
Please ensure you carefully review your order details before completing your purchase.
If your order arrives damaged or faulty, please contact us within 48 hours of delivery with:
We will assess the issue and arrange a replacement or appropriate resolution.
If you have any questions about shipping or returns, please contact us at:
Email: hello@adastudio.co.nz
We're always happy to help.